Managed Network Services MNS

Managed Network Services MNS

Increase productivity and optimize cost through end to end ICT

Telkomtelstra understands that managing a complex network is one of the key issues that you face. You often have to work with multiple partners and different service levels to have your system up and running. When a problem occurs, it takes time to identify the source of the problem, deciding who to call and which SLA is covered, rather than focus on solving the problem. Fragmentation of services can also result in higher costs with lack of control, accountability and sometimes standardization. Telkomtelstra’s MNS offering will manage your end-to-end network, extending the service level commitment on the carriage services down to the CPE level, from your data centre, Wide Area Networks (WAN), Local Area Networks (LAN) and Wireless Local Area Networks (WLAN), so you can focus on your business continuity and deliver optimum business outcomes.

Our MNS offer provides design, installation, management, maintenance and optimization services for your closed private IP data network including those related to WAN, LAN, WLAN, and WAN Optimization.

Our MNS offer consists of proactive management of your network devices, which enables timely service delivery, agile and flexible service wraps and solutions, tailored for your business and operational needs. It provides best-in-class customer service by extending all of the SLA commitments.

MNS is about a new approach to managing enterprise networks; a new operating model through Integrated Service Management (ISM), which provides a consistent customer service layer, delivering management of the CPE. This then builds a level of flexibility for the customer at the ISM layer (ISM is based on the IT Infrastructure Library (ITIL) framework).

Our MNS offer consists of proactive management of your network devices, which enables timely service delivery, agile and flexible service wraps and solutions, tailored for your business and operational needs. It provides best-in-class customer service by extending all of the SLA commitments.

MNS is about a new approach to managing enterprise networks; a new operating model through Integrated Service Management (ISM), which provides a consistent customer service layer, delivering management of the CPE. This then builds a level of flexibility for the customer at the ISM layer (ISM is based on the IT Infrastructure Library (ITIL) framework).

Watch the video to find out more about our MNS!

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