CLOUD CONTACT CENTRE

Menyambut ulang tahun Republik Indonesia ke-75,
Telkomtelstra memberikan promo layanan Cloud Contact Centre.
Promo ini meliputi:
Gratis 1 bulan untuk langganan 1 tahun
Diskon biaya setup sebesar 55%
Cloud Contact Centre Anda siap dalam 55 jam

site templates free download

Powerful Customer Experience Technology

Enable work from home - FASTER than Ever

True Cloud Solution

Providing scalable and reliable communication technology for Customer Support, Sales and Service Teams

Work From Home

Many businesses have responded to COVID-19 by implementing Work From Home

Fast Implementation

Powered by ipSCAPE with over 15 years experience in Cloud technology, our Cloud Contact Centre can quickly deploy your solution within days

Key Benefits

Enable work from home

Employees can work from anywhere, requiring only an internet connection and a headset. Also can easily route to mobile phone

Maintain Exceptional Customer Experiences

Workflows can be easily changed to route inbound calls to a voicemail, play an announcement to advise customers of updates or request a call back

Maintain Productivity

Our Cloud Contact Centre can integrate with any cloud-based system to ensure productivity levels are maintained when employees work remotely

Proactive Monitoring

Our team is based in Indonesia and can implement fast and can offer 24/7 support for your team 


True Cloud Contact Centre Engagement

Today, many companies find that traditional contact centres, which were built on-premise, with a costly capital expenditure model, need frequent upgrades to hardware, software and other business assets to remain relevant. With our Cloud Contact Centre you now have the flexibility to pay based on your required call centre usage – and scale up and down to match your business needs. You can now better manage your costs, with demand and empower your business with greater agility, scalability, flexibility and reliability.

Multi Channel Capabilities

Quickly service and respond to customers through: Voice, Email, Web Chat and SMS 

Fast Deployment

Our Cloud Contact Centre can quickly deploy your solution within days 

Compliance Tools

Call Recordings, PCI Compliant payment solutions and Call tagging

Reporting and Monitoring

Access our library of pre-built reports, enabling you to see the activity and performance of your team

Contact Us

Address:

88 Tower @Kota Kasablanka, Jl. Casablanca No.88, RT.14/RW.5, Menteng Dalam, Tebet, South Jakarta City, Jakarta 12870

Phone:

+62 21 8064 0600

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